At Rumbaclaat Ltd, we value the privacy of our customers, business partners, and collaborators. Whether you interact with us as a consumer, retailer, distributor, or trade partner, we are committed to safeguarding your personal information in compliance with applicable data protection laws, including the GDPR (General Data Protection Regulation) and the UK Data Protection Act.

This policy outlines how we collect, use, store, and protect your personal data across all business and consumer interactions..

1. Data Collection

We may collect the following personal and business information:

• Personal Information: Full name, email address, phone number, postal address.
• Business Information: Business name, business address, business contact details, VAT number (if applicable).
• Payment Information: Bank or payment details (if applicable).
• Other Information: Details shared through surveys, registrations, event participation, feedback, or communications.

When We Collect Data:

• When you contact us via email, phone, or our website.
• When you order or receive products or services from us.
• When you subscribe to our newsletters or attend our events.
• When you engage with us for on-trade or off-trade business purposes.
• When you provide feedback or complete surveys.

2. Purpose of Data Collection

We collect and process your personal data for the following purposes:

• To process and fulfill orders or agreements, including alcohol and merchandise distribution.
• To provide you with relevant updates, offers, and event information.
• To comply with legal and regulatory requirements.
• To maintain and enhance our business relationships and improve customer experiences.
• We will not process your personal data for purposes beyond those listed above without obtaining your explicit consent.

3. Legal Basis for Processing

We process personal data under the following legal grounds:

• Consent: You have provided clear consent for specific processing purposes.
• Contract: Processing is necessary to fulfill a contract with you or to take steps before entering into a contract.
• Legal Obligation: Processing is required to meet legal or regulatory obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including maintaining effective relationships with our customers and trade partners, provided it does not override your fundamental rights.

4. Data Sharing

We do not sell, rent, or trade your personal data. However, we may share your data with trusted third parties to facilitate business operations, including:

• Service Providers: Payment processors, logistics partners, couriers, and marketing platforms.
• Regulatory Authorities: Legal or regulatory bodies, as required by law.
• All third-party partners are contractually obligated to handle your data securely and in compliance with applicable laws.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is legally required or permitted.

6. Your Rights

Depending on your location and the applicable laws, you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Rectification: Request correction of any inaccurate or incomplete information.
• Erasure: Request deletion of your personal data, subject to legal or contractual obligations.
• Restriction: Request limitation of how we process your data in certain circumstances.
• Objection: Object to data processing based on legitimate interests or for direct marketing purposes.
• Data Portability: Request the transfer of your data to another service provider.
• To exercise your rights, contact us at [Insert Email Address]. We aim to respond to all requests within one month.

7. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure storage systems, data encryption, and regular policy reviews.

8. Contact Us

If you have questions, concerns, or complaints about how we handle your data, please reach out to us at:

Email: admin[at]rumbaclaat.co.uk 
Address: Gothic House, Barker Gate, Nottingham, Nottinghamshire, NG1 1JU, United Kingdom

If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority.

9. Policy Updates

This Data Protection Policy may be updated periodically to reflect changes in our operations, services, or legal obligations. The updated version will be available on our website and will take effect immediately upon publication.

By engaging with Rumbaclaat Ltd, you acknowledge that you have read and understood this Data Protection Policy.